FAQ

To make an order

Customers may make an order through our shopee shop at shopee.sg/salty.sg

Customers can also send us their order through WhatsApp at 65 9899 9911.

We also welcome customers to visit our shop to pick up their salt lamp as each piece of salt lamp is unique and special.

Delivery fee

$6.00, you’ll receive in 1 – 3 days. 

For same day delivery, next day delivery- please kindly contact us to check and arrange.

Free delivery for order above $150.


1 year warranty-

We are confident of our salt lamps that we sell- we provide a 1 year warranty on the electrical part of the marble base. Should your base not work after replacing with a new bulb, just bring the base back to us- we will repair it for free.

Refunds & Exchange

Due to the nature of the products- we do not accept refunds or exchange of Salt Lamps sold.

We check and test each item before the third party courier pick up. If your item is damaged in transit, please kindly contact us immediately and we will rectify immediately.